Email

Get in Touch With Us

We are here to help you with anything  product questions, order tracking, returns, or just a general query. Reach out to us through any of the options below and we will get back to you as soon as possible.


 

📧 Email : supportaasthaaurain@gmail.com We respond to all emails within 24 hours on working days


🌐 Website www.aasthaaura.in


⏰ Support Hours Monday to Saturday — 9:00 AM to 7:00 PM IST Sunday — Closed On public holidays response may be delayed by 1 day


📦 Order Related Queries If you are writing about an existing order please mention:

  • Your full name
  • Order number
  • Brief description of your query

This helps us resolve your issue faster.


🔄 Returns & Refunds For return or refund requests please WhatsApp us with your order number and a photo of the item. We will respond within 24 hours and resolve your issue within 2–3 business days.


🌰 Product Queries Want to know more about a specific Rudraksha product — mukhi type, size, benefits, or gifting options? We are happy to guide you before you make a purchase. Just WhatsApp or email us.


 

We Value Every Customer Aasthaaura is a small spiritual jewellery brand built on trust and authenticity. Every query matters to us and we personally make sure every customer is satisfied with their experience.